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Heather Pepe from Calendly shares insights from over 200 win-loss interviews, highlighting the importance of voice-of-customer data in shaping business strategies. The program adapts to company changes, ensuring alignment with evolving objectives, and leverages new interview methods to understand buyer behavior.

Unlocking Insights: Calendly’s Win-Loss Lessons Revealed

Key Takeaways

  • Over 200 win-loss interviews conducted by Calendly.
  • Stakeholder engagement through Slack and leadership buy-in.
  • Valuable insights used to enhance sales processes.
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5 min read
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Calendly’s top lessons learned from 200+ win-loss interviews

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