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Xactly enhanced customer feedback through detailed win-loss interviews, leading to better retention strategies. These interviews revealed hidden issues and opportunities, allowing Xactly to create personalized plans to boost customer loyalty and reduce churn.

Turn Win-Loss Data into Reduced Customer Churn

Key Takeaways

  • Enhanced feedback improved customer retention strategies.
  • Stay interviews uncovered hidden at-risk customers.
  • Xactly leverages in-depth win-loss interviews.
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Customer Story | Xactly

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