Share Buyer Feedback with Clozd
Clozd offers an AI-powered customer feedback platform featuring live and AI interviews, expert guidance, custom search tools, and secure integrations to help businesses conduct win-loss and churn analyses that uncover reasons behind customer decisions and improve retention.
Feedback Collection
Live Interviews\ \ The most powerful feedback channel AI Interviews\ \ Scale your customer feedback program
The Clozd Advantage
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Turn customer feedback into action 
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Expert guidance, better customer insights
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MCP\ \ Clozd's custom, AI-powered search tool Integrations\ \ Connect Clozd with your other everyday tools Security\ \ Clozd is ISO 27001 and 27701 certified
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Decision Points
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Win-Loss Analysis\
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Uncover the real reasons you win and lose Churn Analysis\
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Eliminate the high cost of customer churn Customer Experience Feedback\
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Build stronger customer relationships
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Sales\ \ Boost your team's productivity and performance Marketing\ \ Learn how Clozd helps marketers build influence Product\ \ Uncover needs, shape better features Customer Success\ \ Improve retention and drive expansion
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Resource Library\ \ Your hub for insights across the customer journey Clozd Blog\ \ Access game-changing content from our team of experts Customer Stories\ \ See how real companies are using customer feedback The Ultimate Guide to Win-Loss Analysis\ \ Every question about win-loss analysis answered ROI Calculator\ \ See how much you can increase your revenue
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Tailored interviews conducted by certified industry veterans\
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Win-Loss Analysis\
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Customer Feedback CollectionUncover impactful buyer insights
The Clozd Platform alerts users each time buyer feedback is available and when summary reports are published, which helps you engage key stakeholders and drive strategic alignment.
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The Clozd Platform
Your hub for game-changing-insights
The Clozd Platform organizes win-loss data into user-friendly dashboards, automates the win-loss process, and provides ongoing, org-wide visibility into why you really win and lose. This makes it easier than ever for you to build and maintain a data-driven organization.
Build custom reports
Using streamlined global templates, platform users can easily create self-service reports and dashboards on the win-loss data they’ve collected. These reports feature live, filterable data and are Excel-ready.
Timely insights
Instead of waiting for a program general report at the end of the quarter, custom reports deliver relevant insights into the hands of those who can act on them in an efficient, timely manner. This saves precious time and specificity, and it enables key stakeholders to use win-loss insights to affect change immediately.
Actionable data
Frequent, specific reports make your win-loss data more digestible and actionable. So instead of spending your time searching through large chunks of data, you can take specific actions that will drive the biggest impact on your company’s objectives.
Automated delivery
Custom reports can be shared with an automatic email push at a specified cadence, which allows you to consistently distribute important information. Executives and other stakeholders can keep a constant pulse on why they’re winning and losing without having to spend valuable time searching for the information.
Collaborate with experienced program managers
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Utilize AI to increase speed of delivery
AI-powered interview summaries are automatically created in near real time once the interview is conducted. This increases speed of insight delivery and improves data sharing by standardizing output across feedback channels.
Distribute insights at scale
Clozd makes it easy for you to share impactful win-loss insights with cross-functional stakeholders and drive revenue-lifting strategies.
Once your reports and dashboards are ready, our system automates the process of sharing those insights throughout your organization—through Slack, Teams, your CRM, or email. Another key feature is your ability to export your data via API to tools like Tableau or Domo.
I love the Slack integration. We have a Slack group dedicated to win-loss. As the interviews are added to the platform, they come through Slack and email in real time. And then those in that program can link directly to the full interviews from Slack and also access the dashboard in Clozd which shows our win rate, the top wins and losses, the top reasons we're winning and losing, and all the interviews that were recently posted.”
Heather Pepe | Senior Manager of Solutions Marketing
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Share key themes, trends, and keywords throughout your organization
Ready to get started?
Try out Clozd for free to analyze one of your own wins or losses.
Data Collection
Uncovering impactful win-loss insights
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Share win-loss data
Easily organize and distribute buyer feedback
Industry-leading solutions
The #1 win-loss platform on G2
Clozd is consistently ranked as the best win-loss solution for ROI, ease of use, and quality of support—by the revenue leaders who use our platform every day.
7 years in a row
“If you want data-driven insights to fuel your strategy, Clozd is a no-brainer. The upfront investment is quickly dwarfed by the immense value it brings in the form of actionable intelligence and competitive advantage.”
Dan Bolton | Vice President of Corporate Marketing
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Win-Loss Content
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Guide to Building a Win-Loss Program
State of Win-Loss Analysis Report
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