Scaling customer insight with AI: a first look
Jared Day and Missy Russell present Clozd's next-generation AI-powered tools designed to scale win-loss customer interviews by streamlining feedback capture and accelerating analysis without losing depth or the authentic voice of the customer.
Jared Day & Missy Russell
Product Lead & Software Engineer Manager
Curious what it looks like to scale win-loss without sacrificing depth? In this session, Jared and Missy unveil the next generation of AI-powered tools built to streamline customer interviews and accelerate analysis. Get an early look at how Clozd is helping teams capture high-quality feedback more efficiently—while keeping the voice of the customer at the center.
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Customer Story | Frontify
Frontify has partnered with Clozd for over three years to systematically capture and analyze direct customer feedback, enabling them to leverage win-loss insights that have informed their marketing positioning, sales processes, and content creation, resulting in new business opportunities, increased pipeline generation, improved customer retention, and a mature, cross-functional program with strong organizational engagement and scalable insight sharing.
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