How Infios restructured its win-loss program to drive company-wide impact
Under Megan Zidon's leadership, Infios restructured its win-loss program by integrating it into the sales organization, sharpening data, tailoring communication to sellers, and elevating customer feedback, which collectively enhanced pricing strategy, implementation processes, and internal messaging across its 13-product suite to drive impactful, company-wide improvements.
How Infios Restructured Its Win-Loss Program to Drive Company-Wide Impact
Speaker: Megan Zidon, Director of Education
When Infios shifted ownership of its win-loss program into the sales organization, it unlocked a new level of impact. Under Megan Zidon’s leadership, the team:
- Sharpened their data
- Tailored communication to sellers
- Elevated customer feedback
These changes led to improvements in several key areas:
- Pricing strategy: Enhanced by more accurate and actionable feedback from the field.
- Implementation processes: Revamped based on insights from win-loss analysis.
- Internal messaging: Redesigned across Infios's 13-product suite to better align with customer needs and sales realities.
The restructuring of the win-loss program enabled Infios to drive meaningful, company-wide improvements by making the process more data-driven and closely aligned with the needs of both sellers and customers.
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