Clozd

Data Analysis with Clozd Platform: Advanced Buyer Insights

The Clozd platform offers advanced buyer insights through AI-powered data analysis tools, including live and AI interviews for feedback collection, win-loss and churn analysis solutions, secure ISO-certified integrations, and expert guidance to help businesses turn customer feedback into actionable decisions.

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Feedback Collection

Live Interviews\ \ The most powerful feedback channel AI Interviews\ \ Scale your customer feedback program

The Clozd Advantage

Platform Overview\ \ Turn customer feedback into action \ \ Program Experts\ \ Expert guidance, better customer insights

Features

MCP\ \ Clozd's custom, AI-powered search tool Integrations\ \ Connect Clozd with your other everyday tools Security\ \ Clozd is ISO 27001 and 27701 certified

Learn more about our innovative platform\ \ dashboard graphicdb glass\ \ Book a demo

Solutions

Decision Points

win loss analysis logo\ \ Win-Loss Analysis\ \ Uncover the real reasons you win and lose Churn Analysis\ \ Eliminate the high cost of customer churn Customer Experience Feedback\ \ Build stronger customer relationships

Teams

Sales\ \ Boost your team's productivity and performance Marketing\ \ Learn how Clozd helps marketers build influence Product\ \ Uncover needs, shape better features Customer Success\ \ Improve retention and drive expansion

Resources

Resources

Resource Library\ \ Your hub for insights across the customer journey Clozd Blog\ \ Access game-changing content from our team of experts Customer Stories\ \ See how real companies are using customer feedback The Ultimate Guide to Win-Loss Analysis\ \ Every question about win-loss analysis answered ROI Calculator\ \ See how much you can increase your revenue

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\ \ Tailored interviews conducted by certified industry veterans\ \ Check it out

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About Us\ \ Learn more about our vision, values, and culture Careers\ \ Help us build the future of customer conversations

Why Clozd

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win loss analysis logo\ \ Win-Loss Analysis\ \ black arrow right Implementation Feedback\ \ black arrow right Customer Experience Feedback\ \ black arrow right Churn Analysis\ \ black arrow right

Other Use Cases

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Feedback Collection

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The Clozd advantage

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Resource Library\ \ black arrow right Clozd Blog\ \ black arrow right Customer Stories\ \ black arrow right The Ultimate Guide to Win-Loss Analysis\ \ black arrow right ROI Calculator\ \ black arrow right

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Customer Feedback AnalysisLeveraging unparalleled decision intelligence technology

We power data analysis with customer feedback gathered by the Clozd Platform—innovative software that automates the end-to-end process and provides ongoing, org-wide visibility into direct buyer insights

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The Clozd Platform

Your hub for buyer insights

Every feature within the Clozd Platform is designed to deliver the most insightful win-loss data at scale. Our automated process of collecting, analyzing, and organizing win-loss data eases the logistical burden of running your own win-loss analysis program.

Conducting the interview

Interviews are the best way to get meaningful buyer feedback, and Clozd has streamlined that process.

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Recording and transcribing the conversation

Industry-leading technology enables us to quickly deliver clean, professional-grade interview transcripts.

Analyzing the data

We use generative AI to help identify Decision Drivers, highlight themes and quotes, tag keywords, create a summary, and more.

Sharing interview insights

The Clozd Platform automates the process of sharing win-loss insights throughout your organization.

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Decision Drivers

Uncover key factors and trends

Clozd identifies specific factors that had the biggest impact on your buyer's final decision. We call these Decision Drivers. These drivers help you identify both strengths and weaknesses in the way you build, market, and sell your product.

Use customer feedback to prioritize strategic initiatives

Aggregate the data

[I like Clozd’s] Decision Driver data. I like that we can filter the dashboard by wins and losses. The fact that we can drill down into categories and see verbatim feedback that has been collected is hugely valuable. It makes the data really actionable.”

Content & keyword tagging

Dig deeper on every deal

Read or listen to the full buyer interview.

Make comments and tag keywords or custom themes to highlight feedback to other stakeholders.

Use deal-level insights to educate your team and drive strategic initiatives.

Competitor Analysis

Explore competitive insights

The Clozd Platform makes it easy for you to drill down to see why you win and lose versus your biggest competitors or how your win rate has changed over time—and what’s driving it.

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By utilizing feedback from actual prospects, you’ll gain a deeper understanding of who you’re commonly competing against—and how your strengths and weaknesses stack up in comparison.

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This analysis and information will help you drive strategic change throughout your company.

Powerful Integrations

Connect with other platforms

Once your win-loss reports and dashboards are ready, our system automates the process of sharing those insights throughout your organization—through Slack, Teams, your CRM, or email. Another key feature is your ability to export your data via API to tools like Tableau or Domo.

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Ready to get started?

Try out Clozd for free to analyze one of your own wins or losses.

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Data Collection

Uncovering impactful 
win-loss insights

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Share win-loss data

Easily organize and distribute buyer feedback

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Industry-leading solutions

The #1 win-loss platform on G2

Clozd is consistently ranked as the best win-loss solution for ROI, ease of use, and quality of support—by the revenue leaders who use our platform every day.

7 years in a row

“If you want data-driven insights to fuel your strategy, Clozd is a no-brainer. The upfront investment is quickly dwarfed by the immense value it brings in the form of actionable intelligence and competitive advantage.”

Dan Bolton | Vice President of Corporate Marketing

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Win-Loss Content

The Ultimate WIn-Loss Analysis Guidearrow right

Guide to Building a Win-Loss Programarrow right

Definitive Win-Loss Playbookarrow right

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