Clozd Product Overview
Clozd offers an AI-powered customer feedback platform featuring live and AI interviews, expert guidance, custom search tools, software integrations, and ISO-certified security to help businesses conduct win-loss and churn analyses that turn customer insights into actionable decisions.
Feedback Collection
Live Interviews\ \ The most powerful feedback channel AI Interviews\ \ Scale your customer feedback program
The Clozd Advantage
Platform Overview\
\
Turn customer feedback into action 
\
\
Program Experts\
\
Expert guidance, better customer insights
Features
MCP\ \ Clozd's custom, AI-powered search tool Integrations\ \ Connect Clozd with your other everyday tools Security\ \ Clozd is ISO 27001 and 27701 certified
Learn more about our innovative platform\
\
\
\
Book a demo
Decision Points
\
\
Win-Loss Analysis\
\
Uncover the real reasons you win and lose Churn Analysis\
\
Eliminate the high cost of customer churn Customer Experience Feedback\
\
Build stronger customer relationships
Teams
Sales\ \ Boost your team's productivity and performance Marketing\ \ Learn how Clozd helps marketers build influence Product\ \ Uncover needs, shape better features Customer Success\ \ Improve retention and drive expansion
Resources
Resource Library\ \ Your hub for insights across the customer journey Clozd Blog\ \ Access game-changing content from our team of experts Customer Stories\ \ See how real companies are using customer feedback The Ultimate Guide to Win-Loss Analysis\ \ Every question about win-loss analysis answered ROI Calculator\ \ See how much you can increase your revenue
\
\
Tailored interviews conducted by certified industry veterans\
\
Check it out
Company
About Us\ \ Learn more about our vision, values, and culture Careers\ \ Help us build the future of customer conversations
Why Clozd
Product
Solutions
Resources
Company
.svg)
Back
product
\
\
Win-Loss Analysis\
\
Implementation Feedback\
\
Customer Experience Feedback\
\
Churn Analysis\
\
Other Use Cases
Market Research\
\
Product Research\
\
Feedback Collection
Live Interviews\
\
Flex Interviews\
\
The Clozd advantage
Platform Overview\
\
\
\
Expert Services\
\
Back
Teams
Sales\
\
Marketing\
\
Product\
\
Customer Success\
\
Features
Integrations\
\
Security\
\
Clozd MCP\
\
Expert Network\
\
Back
Resources
Resource Library\
\
Clozd Blog\
\
Customer Stories\
\
The Ultimate Guide to Win-Loss Analysis\
\
ROI Calculator\
\
Back
Company
Decision Intelligence Software Uncover insights directly from your buyers
Clozd provides detailed and unbiased buyer feedback—so you can win more deals and keep the customers you already have.
Decision Intelligence based on insights from your customers
Explore how Clozd collects, analyzes, and shares critical customer insights through our innovative platform and seamless software integrations.
Program Overview\ \ See what your Clozd program might look like Live Interviews\ \ The most powerful way to capture customer feedback Flex Interviews\ \ AI-assisted interviews to scale your feedback Expert Network\ \ Explore interviews conducted by certified professionals Featured Experts\ \ See our network of certified professionals Become an Expert\ \ Apply to become a certified expert
Platform Overview\ \ See the Clozd Platform in action Clozd MCP\ \ Connect the Clozd platform directly to any LLM Clozd Integrations\ \ Connect Clozd with your other everyday tools Data Collection\ \ Learn how we capture honest customer feedback Data Analysis\ \ Clozd aggregates and orgnanizes unstructured feedback Share\ \ Make sure your insights are never siloed Ask Clozd\ \ Access personalized insights instantly
Connect with a member of our team
FAQs
What does the company Clozd do?
Clozd is a Decision Intelligence company. We capture buyer feedback—the real reasons you win, lose, or renew every deal. The data is aggregated within the Clozd Platform and easily sharable throughout your organization. These customer insights become data points your revenue teams can actually act on. Win-loss analysis, churn analysis, CX feedback, and implementation feedback all feed one source of truth: what your buyers actually think, in their own words.
How is customer feedback collected?
Clozd integrates with your CRM to automatically identify and invite the right customers to be interviewed. The Clozd Platform can identify deals you've won, lost, retained, or churned. Conversations are led by MBA-level interviewers who capture in-depth insights, or AI-assisted interviews that collect feedback at scale. The feedback is then aggregated within the platform and organized into clear Decision Intelligence your team can act on.
What teams benefit from customer feedback?
Buyer insights can be utilized by any of your B2B teams. Our most common use cases are for sales, marketing, customer success, and product leaders. Because these insights come directly from your buyers—at key touchpoints throughout the customer journey—every team can access powerful insights.
Industry-leading solutions
The #1 win-loss platform on G2
Clozd is consistently ranked as the best win-loss solution for ROI, ease of use, and quality of support—by the revenue leaders who use our platform every day.
7 years in a row
“If you want data-driven insights to fuel your strategy, Clozd is a no-brainer. The upfront investment is quickly dwarfed by the immense value it brings in the form of actionable intelligence and competitive advantage.”
Dan Bolton | Vice President of Corporate Marketing
©2026 Clozd Inc.
Company
Resources
Win-Loss Content
The Ultimate WIn-Loss Analysis Guide.svg)
Guide to Building a Win-Loss Program
State of Win-Loss Analysis Report
Company
About Us Careers Talk With Us Log In
Resources
Win-Loss Guide GDPR Compliance Privacy Policy Terms Of Use
Popular Blog Posts
Learn Win-Loss: Resources Win-Loss Analysis Guide State Of Win-Loss Analysis Report
©2025 Clozd Inc.
By continuing to browse our site, you consent to our use of cookies. Privacy Policy