Clozd

Clozd CRM Integrations Overview

Clozd offers an AI-powered customer feedback platform featuring live and AI interviews, expert guidance, custom search tools, and secure ISO-certified integrations with CRM and other tools to enable win-loss and churn analysis for actionable business insights.

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Feedback Collection

Live Interviews\ \ The most powerful feedback channel AI Interviews\ \ Scale your customer feedback program

The Clozd Advantage

Platform Overview\ \ Turn customer feedback into action \ \ Program Experts\ \ Expert guidance, better customer insights

Features

MCP\ \ Clozd's custom, AI-powered search tool Integrations\ \ Connect Clozd with your other everyday tools Security\ \ Clozd is ISO 27001 and 27701 certified

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Solutions

Decision Points

win loss analysis logo\ \ Win-Loss Analysis\ \ Uncover the real reasons you win and lose Churn Analysis\ \ Eliminate the high cost of customer churn Customer Experience Feedback\ \ Build stronger customer relationships

Teams

Sales\ \ Boost your team's productivity and performance Marketing\ \ Learn how Clozd helps marketers build influence Product\ \ Uncover needs, shape better features Customer Success\ \ Improve retention and drive expansion

Resources

Resources

Resource Library\ \ Your hub for insights across the customer journey Clozd Blog\ \ Access game-changing content from our team of experts Customer Stories\ \ See how real companies are using customer feedback The Ultimate Guide to Win-Loss Analysis\ \ Every question about win-loss analysis answered ROI Calculator\ \ See how much you can increase your revenue

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About Us\ \ Learn more about our vision, values, and culture Careers\ \ Help us build the future of customer conversations

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win loss analysis logo\ \ Win-Loss Analysis\ \ black arrow right Implementation Feedback\ \ black arrow right Customer Experience Feedback\ \ black arrow right Churn Analysis\ \ black arrow right

Other Use Cases

Market Research\ \ black arrow right Product Research\ \ black arrow right

Feedback Collection

Live Interviews\ \ black arrow right Flex Interviews\ \ black arrow right

The Clozd advantage

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Resource Library\ \ black arrow right Clozd Blog\ \ black arrow right Customer Stories\ \ black arrow right The Ultimate Guide to Win-Loss Analysis\ \ black arrow right ROI Calculator\ \ black arrow right

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CRM integrations

Unlock powerful win-loss insights

The CRM integration enables you to quickly receive the most impactful buyer insights. The most successful win-loss programs deliver buyer intelligence across your entire pipeline. Connect Clozd with your CRM to create a direct and secure feed of all your opportunities into the Clozd Platform. Clozd integrates with Salesforce, Microsoft Dynamics 365, and (coming soon) HubSpot. You can also configure a custom integration using our API.

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Buyer intelligence

Deliver the richest, highest-quality buyer insights

With your CRM connected to Clozd, your buyer interviews will be completed even faster, and you’ll be empowered to share timely and actionable insights across your organization.

Refine your feedback collection

Easily select the highest-value contacts for your buyer interviews—and then access and share the feedback right within the Clozd Platform.

Gather tailored insights based on your CRM metadata

Reduce sample bias through rule-based (not hand-picked) feedback collection

See the complete picture

Automatically survey buyers and sales reps for full pipeline coverage. Clozd aggregates this data with your interviews to bring you a clear and complete picture—all in one place.

Chart a path forward based on why you’re winning or losing

Eliminate silos of disparate win-loss data

Enhance security

No more sending lists via email or uploading them to a shared drive. Clozd is SOC 2 compliant, so you can feel confident knowing that your data is flowing to a secure location.

SOC 2 Type 2 certified

Certified GDPR compliant

Get the whole story

Integrating with your CRM helps you get full pipeline coverage and develop a clear picture of your data—all in one place.

See overall trends

Eliminate any silos of disparate data from your win-loss program

Optimize your win-loss program

Invest in what matters most

Spend less time managing win-loss logistics and more time acting on win-loss insights. Thanks to our CRM integrations, the time-consuming and often tedious process of manually pulling a list of buyers for Clozd to interview each quarter is no longer necessary.

Simplify your work

The automated process reduces the administrative time necessary to manage your win-loss program. With no coding required, our CRM integrations take minutes to set up—and once the integration is established, your work is done.

Automatically schedule feedback collection invitations

Eliminate administrative work to repeatedly curate lists of contacts

Codeless integration for a simple, one-time setup

Get continuous, real-time feedback

Your CRM integration enables a continuous stream of win-loss insights to flow back to all relevant stakeholders.

Link interview transcripts to related opportunities

Short turnaround time between a closed opportunity and feedback delivery

Buyers share experiences that are still fresh in their minds

Quicker delivery empowers teams to take action sooner

Share your data securely

Feel confident knowing that your data is flowing to a secure location with our Clozd for CRM integrations. Clozd is SOC 2 certified and GDPR compliant. Your Clozd sales rep will provide any needed documentation for your security review.

GDPR Compliance

Gain access to other powerful integrations

When you integrate your CRM with the Clozd Platform, you unlock connections with other software platforms—including Gong, with Chorus and Clari coming soon—that can help you take full advantage of your competitive data.

Ready to get started?

Try out Clozd for free to analyze one of your own wins or losses.

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win loss analysis

Win-Loss Analysis

Clozd will help you improve your sales win rate

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Churn Analysis

Boost customer retention by partnering with Clozd

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G2 Section Review Background

Industry-leading solutions

The #1 win-loss platform on G2

Clozd is consistently ranked as the best win-loss solution for ROI, ease of use, and quality of support—by the revenue leaders who use our platform every day.

7 years in a row

“If you want data-driven insights to fuel your strategy, Clozd is a no-brainer. The upfront investment is quickly dwarfed by the immense value it brings in the form of actionable intelligence and competitive advantage.”

Dan Bolton | Vice President of Corporate Marketing

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