Clozd

Clozd for Product Teams

Clozd offers a comprehensive AI-powered platform and expert-guided programs for product teams to collect and analyze customer feedback through live and AI interviews, enabling actionable insights via features like custom search tools, integrations, and security certifications, with solutions including win-loss and churn analysis to improve product decision-making.

09.22.26\ \ Watch now

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Feedback Collection

Live Interviews\ \ The most powerful feedback channel AI Interviews\ \ Scale your customer feedback program

The Clozd Advantage

Platform Overview\ \ Turn customer feedback into action \ \ Program Experts\ \ Expert guidance, better customer insights

Features

MCP\ \ Clozd's custom, AI-powered search tool Integrations\ \ Connect Clozd with your other everyday tools Security\ \ Clozd is ISO 27001 and 27701 certified

Learn more about our innovative platform\ \ dashboard graphicdb glass\ \ Book a demo

Solutions

Decision Points

win loss analysis logo\ \ Win-Loss Analysis\ \ Uncover the real reasons you win and lose Churn Analysis\ \ Eliminate the high cost of customer churn Customer Experience Feedback\ \ Build stronger customer relationships

Teams

Sales\ \ Boost your team's productivity and performance Marketing\ \ Learn how Clozd helps marketers build influence Product\ \ Uncover needs, shape better features Customer Success\ \ Improve retention and drive expansion

Resources

Resources

Resource Library\ \ Your hub for insights across the customer journey Clozd Blog\ \ Access game-changing content from our team of experts Customer Stories\ \ See how real companies are using customer feedback The Ultimate Guide to Win-Loss Analysis\ \ Every question about win-loss analysis answered ROI Calculator\ \ See how much you can increase your revenue

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\ \ Tailored interviews conducted by certified industry veterans\ \ Check it out

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About Us\ \ Learn more about our vision, values, and culture Careers\ \ Help us build the future of customer conversations

Why Clozd

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Other Use Cases

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Feedback Collection

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The Clozd advantage

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Clozd for Product

Build products your customers love

Clozd helps product teams collect rich, honest feedback from the people who matter most—so you can move faster, reduce risk, and make decisions with confidence.

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Head of Product Strategy

Product Manager

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Product Strategy

De-risk your roadmap

Use insights grounded in actual buyer behavior to validate major product bets before you commit resources.

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Pressure-test your strategy

Use Flex Interview feedback to shape roadmap priorities, explore new segments, and refine positioning.

Flex Interviews

Make smarter trade-offs

Compare feedback across segments and roles in the Clozd Platform to identify what’s worth building.

Live Interviews

Back your bets with buyer truth

With interviews auto-summarized in the Clozd Platform, you’ll walk into every roadmap decision with real strategic insights.

Clozd Platform

Product Management

Build with clarity, not guesswork

Ground every product decision in candid, actionable customer insights.

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Validate ideas quickly

Test concepts, priorities, and usability through Live Interviews—before you invest engineering resources.

Live Interviews

Avoid feature flops

Use Ask Clozd to understand why users embrace—or ignore—features, so you can launch with confidence.

Clozd Platform

Move fast without cutting corners

Flex Interviews let you gather rich feedback in days—not weeks—so speed doesn’t come at the cost of quality.

Flex Interviews

Product Research & Insights

Scale high-quality research without bottlenecks or burnout

Reach the right people, run smarter programs, and share insights seamlessly.

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Reach the right people—fast

Target qualified buyers or users directly from your CRM—no panels, no delays.

Collect feedback

Run structured programs at scale

Get repeatable insights without overloading your team or waiting on approvals.

Program overview

Share what matters instantly

The Clozd Platform’s auto-generated themes, quotes, and tags make it easy to push insights into your team’s everyday tools.

Clozd Platform

Helpful resources

Proven playbooks for product leaders

\ \ Clearbit case study\ \ Clearbit has taken a product-centric approach, using feedback to increase both product adoption and customer retention.\ \ Read the case study \ \ Acquia case study\ \ One key product decision enabled Acquia to turn an area of weakness into a key driver of client acquisition and retention.\ \ Read the case study \ \ Clozd product library\ \ Looking for tips and best practices? Need help building a business case? Click here to access even more valuable content.\ \ Visit the library

Voted #1 by your peers

The reviews are in—with more coming every day—and according to nearly 300 reviewers, Clozd is the best in our category. See what other business leaders are saying about the benefits of capturing rich customer feedback with Clozd.

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4.9

G2 Crowd

One of the great things about partnering with Clozd is that our product and engineering teams now have the ability to really go deeper in those interviews and inspect the areas they wanted to explore further, to fully understand the customer’s perspective.”

Shane Evans

CRO, Gong

If you look at our product roadmap, huge swaths of it have been dictated by the information we get from Clozd reports and looking at the themes and customer pain points.”

Rebecca Yang

VP of Engineering, Clearbit

We had a really detailed interview that compared us to our competitors. It was like inventing fire. Our head of product thought it was the coolest thing ever to hear what our customers were saying—even though it was critical of our product.”

Paul Stevens

Director of Revenue Operations, Datacor

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G2 Section Review Background

Industry-leading solutions

The #1 win-loss platform on G2

Clozd is consistently ranked as the best win-loss solution for ROI, ease of use, and quality of support—by the revenue leaders who use our platform every day.

7 years in a row

“If you want data-driven insights to fuel your strategy, Clozd is a no-brainer. The upfront investment is quickly dwarfed by the immense value it brings in the form of actionable intelligence and competitive advantage.”

Dan Bolton | Vice President of Corporate Marketing

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