Clozd

Clozd Conversations

Clozd Conversations is a comprehensive customer feedback platform offering live and AI-powered interviews, expert guidance, AI-driven search tools, secure ISO-certified integrations, and specialized solutions like win-loss and churn analysis to help businesses uncover actionable insights and improve decision-making.

09.22.26\ \ Watch now

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Feedback Collection

Live Interviews\ \ The most powerful feedback channel AI Interviews\ \ Scale your customer feedback program

The Clozd Advantage

Platform Overview\ \ Turn customer feedback into action \ \ Program Experts\ \ Expert guidance, better customer insights

Features

MCP\ \ Clozd's custom, AI-powered search tool Integrations\ \ Connect Clozd with your other everyday tools Security\ \ Clozd is ISO 27001 and 27701 certified

Learn more about our innovative platform\ \ dashboard graphicdb glass\ \ Book a demo

Solutions

Decision Points

win loss analysis logo\ \ Win-Loss Analysis\ \ Uncover the real reasons you win and lose Churn Analysis\ \ Eliminate the high cost of customer churn Customer Experience Feedback\ \ Build stronger customer relationships

Teams

Sales\ \ Boost your team's productivity and performance Marketing\ \ Learn how Clozd helps marketers build influence Product\ \ Uncover needs, shape better features Customer Success\ \ Improve retention and drive expansion

Resources

Resources

Resource Library\ \ Your hub for insights across the customer journey Clozd Blog\ \ Access game-changing content from our team of experts Customer Stories\ \ See how real companies are using customer feedback The Ultimate Guide to Win-Loss Analysis\ \ Every question about win-loss analysis answered ROI Calculator\ \ See how much you can increase your revenue

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\ \ Tailored interviews conducted by certified industry veterans\ \ Check it out

Company

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About Us\ \ Learn more about our vision, values, and culture Careers\ \ Help us build the future of customer conversations

Why Clozd

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Feedback Collection

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The Clozd advantage

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Clozd COnversations

Why do companies love using Clozd?

Companies of all shapes and sizes are using win-loss analysis to drive growth and increase retention. Check out these interviews to see how they're doing it.

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Zoom builds ‘Win-Loss 360’ to align its organization around direct customer feedback

Leo Boulton

Head of Competitive Market Strategy & Analyst Relations

Asana leans on win-loss analysis to fuel their compete program

Tim Bowman

Head of Compete

Gong’s CRO combines win-loss analysis and revenue intelligence to drive change management

Shane Evans

Chief Revenue Officer

Calendly’s top lessons learned from 200+ win-loss interviews

Heather Pepe

Senior Manager, Solutions Marketing at Calendly

Precisely uses win-loss analysis to build a sales culture of honest feedback, trust, and growth

Pat McCarthy

Chief Revenue Officer

G2 shows how GTM and product teams can use win-loss analysis to channel voice of the customer

Laura Horton

Sr. Director, Product Marketing

Crayon’s CEO talks competitive enablement, win-loss, and their partnership with Clozd

Jonah Lopin

CEO

From interview to action: Learn how Affinity uses buyer feedback to improve the customer lifecycle

Carolyn Klinger

Director of Market Intelligence & Research

Scorpion’s sales team is buying into win-loss analysis—and it’s boosting cross-functional collaboration

Hila Lauterbach

Vice President of Product Marketing

How AuditBoard uses customer feedback to refine their strategy and, drive revenue

Matt Nelson

Vice President of Product Marketing

Global head of sales leans on win-loss analysis to help her org improve the buyer journey

Debbie McClure

Global Head of Sales

How buyer feedback influences critical business decisions in marketing, sales, and product at Clari

Ben Chen

Sr. Manager of Strategy & Operations

Nitrogen's CMO uses win-loss analysis to diagnose revenue problems and formulate winning solutions

Craig Clark

Chief Marketing Officer

Alteryx captures win-loss insights from different segments—and uses them to refine competitive strategy

Spencer Hong

Sr. Product Strategist, Competitive Intelligence

Deltek utilizes win-loss insights for CI—and then shares them broadly to create a competitive edge

August Jackson

Vice President of Market Intelligence & Competitive Strategy

Thousands of programs later: Best practices, tricks, and tips to running a game-changing win-loss program

Brady Tengberg & Cameron Turnbow

Head of CS & Director of Program Delivery

Ask Clozd AI + Clozd Platform: Delivering powerful insights through innovative technology

Andrew Peterson & Spencer Dent

Co-Founders & Co-CEOs

Learn how to use Ask Clozd AI to power up your win-loss analysis program

Cameron England

Enterprise Account Executive

How to ensure your win-loss program continues to deliver the fresh insights your company needs

Scott Varner

Director of Program Delivery, Brady - Head of Client Success

Practicing what we preach: How buyer feedback drives strategy for Clozd’s sales and marketing teams

Dani Talbot John Hanks

Head of Marketing, Head of Sales

A product marketing professional discusses the importance of win-loss analysis

Talya Heller G

Competitive Positioning Consultant

Voted #1 by your peers

The reviews are in—with more coming every day—and according to nearly 200 reviews, Clozd is the best in our category. See what revenue leaders like yourself are saying about the benefits of win-loss analysis with Clozd.

Check out a case study

4.9

G2 Crowd

[It's] very easy to see patterns of where the components throughout the sales cycle have led to wins and losses.”

Dan Fiore

Senior Product Solutions

Partner, Workhuman

Clozd helps us get unprecedented visibility on what works and what doesn’t within a sales cycle.”

Abel Gonzalez

VP of Product Marketing, Kentik

It only takes us winning one deal to make Clozd worth it.”

Rex Galbraith

CRO, Consensus

60% of sales reps don't understand how they won or lost a deal.”

Jordan Barsness

Competitive Intelligence, PitchBook Data

This service helps us as salespeople understand the less 'tangible' reasons through intelligent interviewing.”

Jeff Lee

Enterprise Account Executive, Diligent

The feedback provided by Clozd is much more informative than what we receive from our sales representatives and those involved in the deal.”

James Erickson

Head of Market Intelligence, AppFolio

[It's] very easy to see patterns of where the components throughout the sales cycle have led to wins and losses.”

Dan Fiore

Senior Product Solutions

Partner, Workhuman

Clozd helps us get unprecedented visibility on what works and what doesn’t within a sales cycle.”

Abel Gonzalez

VP of Product Marketing, Kentik

It only takes us winning one deal to make Clozd worth it.”

Rex Galbraith

CRO, Consensus

60% of sales reps don't understand how they won or lost a deal.”

Jordan Barsness

Competitive Intelligence, PitchBook Data

This service helps us as salespeople understand the less 'tangible' reasons through intelligent interviewing.”

Jeff Lee

Enterprise Account Executive, Diligent

The feedback provided by Clozd is much more informative than what we receive from our sales representatives and those involved in the deal.”

James Erickson

Head of Market Intelligence, AppFolio

G2 Section Review Background

Industry-leading solutions

The #1 win-loss platform on G2

Clozd is consistently ranked as the best win-loss solution for ROI, ease of use, and quality of support—by the revenue leaders who use our platform every day.

7 years in a row

“If you want data-driven insights to fuel your strategy, Clozd is a no-brainer. The upfront investment is quickly dwarfed by the immense value it brings in the form of actionable intelligence and competitive advantage.”

Dan Bolton | Vice President of Corporate Marketing

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