Decision Intelligence Platform for Revenue Teams
Clozd offers a decision intelligence platform for revenue teams that leverages AI-powered tools, live and AI-driven customer feedback interviews, and expert guidance to transform customer insights into actionable strategies through features like win-loss and churn analysis, secure integrations, and customizable search capabilities.
Feedback Collection
Live Interviews\ \ The most powerful feedback channel AI Interviews\ \ Scale your customer feedback program
The Clozd Advantage
Platform Overview\
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Turn customer feedback into action 
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Program Experts\
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Expert guidance, better customer insights
Features
MCP\ \ Clozd's custom, AI-powered search tool Integrations\ \ Connect Clozd with your other everyday tools Security\ \ Clozd is ISO 27001 and 27701 certified
Learn more about our innovative platform\
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Decision Points
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Win-Loss Analysis\
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Uncover the real reasons you win and lose Churn Analysis\
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Eliminate the high cost of customer churn Customer Experience Feedback\
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Build stronger customer relationships
Teams
Sales\ \ Boost your team's productivity and performance Marketing\ \ Learn how Clozd helps marketers build influence Product\ \ Uncover needs, shape better features Customer Success\ \ Improve retention and drive expansion
Resources
Resource Library\ \ Your hub for insights across the customer journey Clozd Blog\ \ Access game-changing content from our team of experts Customer Stories\ \ See how real companies are using customer feedback The Ultimate Guide to Win-Loss Analysis\ \ Every question about win-loss analysis answered ROI Calculator\ \ See how much you can increase your revenue
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Tailored interviews conducted by certified industry veterans\
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About Us\ \ Learn more about our vision, values, and culture Careers\ \ Help us build the future of customer conversations
Why Clozd
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Win-Loss Analysis\
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Implementation Feedback\
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Customer Experience Feedback\
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Churn Analysis\
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Other Use Cases
Market Research\
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Product Research\
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Feedback Collection
Live Interviews\
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Flex Interviews\
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The Clozd advantage
Platform Overview\
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Expert Services\
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Customer Success\
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Security\
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Clozd MCP\
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Expert Network\
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Resources
Resource Library\
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Clozd Blog\
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Customer Stories\
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The Ultimate Guide to Win-Loss Analysis\
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ROI Calculator\
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Company
The Leader in DECISION INTELLIGENCEAI-powered feedback collection for revenue teams
We talk directly to your customers, so you hear what they’d never tell your team—at a scale that hasn't been possible until now.
Trusted by revenue leaders at
real conversations. real outcomes.
Uncover the why behind every customer decision
We call this Decision Intelligence—capturing candid customer feedback to understand what drives conversion, retention, and growth. Teams that listen to their customers see measurable results.
Win Back revenue
60%
Increase win Rate
+5pts
Boost conversion
2.5x
Retain customers
+10%
Win Back Revenue
StackAdapt’s revenue team found that 60% of their loss interviews included clear signals for future re-engagement.
Read the StackAdapt case study
Increase Win Rate
Optro dug into why they were losing deals—and then used those insights to boost their win rate by5 percentage points
Boost conversion
When new-business acquisition faltered, Zoovu used buyer insights to guide their strategy—and improved their sales conversion rate by2.5x
Retain Customers
Clearbit increased gross retention by10% after listening to real customer feedback and making the right product changes.
Getting to the why
Three ways we collect rich customer feedback
From expert-led interviews to fully autonomous AI, Clozd gives you the ability to capture honest, in-depth customer conversations at scale.
Live
Human-led interviews
A seasoned Clozd interviewer runs a 30-minute conversation with your buyer—exploring the real reasons behind their final decision.
Flex
AI-assisted interviews
Buyers respond to your pre-recorded prompts, while our AI agent listens and asks follow-ups to paint a full picture of the decision-making process.
Flow
Beta
AI-led interviews
Our AI agent—adaptive and available 24/7—handles the conversation from start to finish, giving you an efficient way to scale powerful insights.
Coming soon
Decision Intelligence for every team
Clozd gives every leader access to real customer insights—so your teams can align, act, and lead with confidence.
Sales
Marketing
Customer Success
Product Marketing
Clozd for sales leaders
Real revenue growth starts with real buyer insights
Clozd delivers honest buyer feedback—not internal opinions—so you can improve your win rate, recover lost revenue, and make smarter decisions.
Clozd for marketing Leaders
Great marketing teams don’t guess— they listen
Capture candid feedback from real prospects in your pipeline, and turn customer truth into better messaging, stronger conversion rates, and measurable growth.
Clozd for CS Leaders
Insights that drive customer growth
Clozd helps CS leaders understand what your customers really need—so you can improve retention, uncover expansion opportunities, and strengthen loyalty.
Clozd for product Marketing leaders
Position your product with confidence
Clozd delivers honest buyer feedback—not internal opinions—so you can improve your win rate, recover lost revenue, and make smarter decisions.
More for product marketing leaders
Decision Intelligence at key customer touchpoints
Clozd captures candid feedback at every decisive moment—from the first time a buyer evaluates your category through onboarding, renewal, and expansion. These are some of the key touchpoints where feedback creates the most value.
Win-loss analysis
Implementation feedback
CX check-ins
Churn interviews
Win-loss analysis
Uncover the real reasons you win and lose deals
Every closed deal becomes a source of truth. Clozd interviews your buyers, identifies the decision drivers, and surfaces the insights your CRM notes and sales call recordings fail to capture.
Implementation feedback
Retention begins on day one
By capturing candid feedback early in the relationship, you can see if your new customers are actually realizing value, where you fell short of expectations, and what needs to change before small issues grow into larger problems.
Explore implementation feedback
CX Check-ins
Feedback that fuels great experiences
Customer experience is a direct driver of retention, expansion, and advocacy. Poor experiences compound silently across touchpoints, while exceptional experiences create momentum.
Churn Interviews
Don’t let churn sneak up on you
Interviews with former customers create a feedback loop that extends beyond the renewal. Even when a customer chooses to leave, understanding why helps you protect similar revenue in the future.
Industry-leading solutions
The #1 win-loss platform on G2
Clozd is consistently ranked as the best win-loss solution for ROI, ease of use, and quality of support—by the revenue leaders who use our platform every day.
7 years in a row
“If you want data-driven insights to fuel your strategy, Clozd is a no-brainer. The upfront investment is quickly dwarfed by the immense value it brings in the form of actionable intelligence and competitive advantage.”
Dan Bolton | Vice President of Corporate Marketing
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©2026 Clozd Inc.
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Win-Loss Content
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Guide to Building a Win-Loss Program
State of Win-Loss Analysis Report
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