Announcing Workflows from Clozd
Clozd's new Workflows feature automates and streamlines the complex, time-consuming tasks of win-loss analysis—such as gathering buyer contact info, managing outreach and approvals, collecting and analyzing feedback, and tracking deal details—thereby reducing manual effort and enabling teams to focus on leveraging actionable insights to drive business impact.
Running an efficient and valuable win-loss analysis program on your own is challenging. There are many tasks involved, including:
- Gathering contact information for buyer outreach
- Reaching out to buyers and following up if they don’t respond
- Collecting buyer feedback
- Analyzing that feedback
- Sharing feedback throughout your organization
These are just the obvious steps. The process is often complicated by additional hidden challenges:
Inaccurate CRM data
It’s difficult to collect buyer feedback without complete contact details. Missing names, emails, or other crucial fields in your CRM can mean hours of manual updates before you can even start outreach.
Lack of internal approvals
Sales reps or other stakeholders may need to approve outreach efforts before you contact buyers. When approvals get stuck, your program stalls, causing delays.
Overwhelming data management
Sorting through hundreds or thousands of deals to collect feedback is daunting. Tracking critical details—when the deal closed, whether the buyer responded, or if approvals were granted—can feel like an endless spreadsheet slog.
All of these challenges require time and resources, forcing you into manual processes that distract from your real goal: using win-loss insights to drive valuable outcomes for yourself and your company.
But there’s now a better way.
Simplify, automate, and collaborate with Workflows from Clozd
Workflows is now available in the Clozd Platform. Workflows streamlines and automates your buyer outreach, allowing you to spend less time on win-loss logistics and more time acting on win-loss insights.
"Win-loss analysis should be about driving change, not chasing feedback. Automating the logistics will free you to focus on actionable insights that fuel real business impact." — Andrew Peterson, co-founder and co-CEO at Clozd
Here’s how Workflows transforms your win-loss program:
Complete visibility into your participant pipeline
Workflows provides a clear, real-time view of every deal’s progress. You can monitor the stage and status of each deal, track outreach efforts, and identify gaps in your pipeline.
Simplified processing and sorting
Operations are streamlined with automatic sorting and tracking. Incoming deals are categorized into the right workflows, helping you maintain a seamless process from start to finish.
Automated outreach
Workflows automatically triggers outreach to your buyers as soon as deals and participants meet your preset criteria. This requires no manual effort.
Improved collaboration
Workflows makes teamwork easy. You can collect buyer contact information and request approvals from sales reps or other stakeholders through the new Contributor Portal, eliminating bottlenecks.
Why did we create Workflows?
Managing buyer participation is a critical part of running an efficient and valuable win-loss analysis program, but it has historically been time-intensive and fragmented, with limited visibility into which participants are receiving outreach and where pipeline gaps exist.
Workflows addresses these pain points by simplifying and automating the process while fostering collaboration across teams.
“A persistent problem our customers have with their win-loss programs is the ability to recruit participants for feedback. It's time-consuming and inefficient. Workflows makes it easy to find the right people and opportunities, update contact information, coordinate with your team, and automate outreach.” — Ryan Comte, senior UX designer at Clozd
Get back to what matters most
With Workflows, you can focus on delivering strategic insights that drive growth and help your company win more deals.
Are you ready to transform your win-loss analysis program? Start using Workflows today.
If you'd like to learn more about Workflows, check out these additional resources:
Related
New Clozd Workflows Features
Clozd's new Workflows features automate and streamline win-loss analysis by managing buyer outreach, tracking participant status, and facilitating sales collaboration, and now include Internal Feedback Workflows to efficiently gather crucial insights from internal teams like sales and customer success, reducing manual effort and improving feedback collection and program scalability.
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The article explains that win-loss analysis is a strategic B2B process of gathering direct buyer feedback to understand why sales opportunities are won or lost, enabling companies to improve product offerings, competitive positioning, sales training, messaging, pricing, and packaging, ultimately increasing win rates and informing leadership decisions without focusing on individual salesperson performance.
Comprehensive Guide to Market Research and Customer Feedback Methods
This guide emphasizes that B2B leaders must adopt a systematic, buyer-centric market research approach—centered on direct, unbiased customer feedback rather than flawed CRM data—to answer critical business questions, improve win rates, and drive growth, supported by five foundational pillars including the prioritization of live buyer insights as the most reliable source.
Clozd for Revenue Leaders: Real Buyer Insights for Revenue Growth
Clozd provides revenue leaders with authentic buyer feedback that enables them to increase win rates, recover lost revenue, and make smarter go-to-market decisions by uncovering key factors behind wins, losses, and hidden revenue opportunities, as demonstrated by companies like Gong, Nitrogen, and StackAdapt.
Product Research
Clozd empowers product teams to efficiently scale and structure user feedback through streamlined access, centralized and searchable insights, AI-driven interviews, and auto-synthesized summaries, enabling faster, data-driven decisions that overcome internal barriers and replace gut-feel with credible, quantifiable customer perspectives.
Unlock Rich Customer Feedback With Live Interviews
The article explains how Clozd's expert-led live interviews provide rich, nuanced customer feedback by conducting strategic, in-depth conversations that capture motivations and perceptions beyond surveys, with insights transcribed and analyzed in their AI-powered platform to inform better business decisions, exemplified by their effective use in win-loss analysis.